COVID-19 Updates!

We're grateful to Gov. DeWine's administration for allowing bicycle shops to be among the businesses considered "essential" during this stay-at-home order, and for the time being we'll be operating normally, albeit with some restrictions.  As the situation with the COVID-19 virus develops, we'll be posting updates regularly on Facebook and Instagram and www.velosciencebikeworks.com.

• Calling ahead or e-mailing us for an appointment is highly recommended, as our status might change daily.  Additionally this will help us maintain adequately safe space between customers at all times

• Curbside drop-off and pick-up of repairs and product is available to you.  Just call ahead, and we'll collect your order and process your bill over the phone.  Your bike or order will be parked just outside our front door when you arrive.

• We have sanitary hand wipes just inside the front door.  Please use them immediately upon entering the store to help limit the potential of bringing the virus in with you.  If at any time you wish to wash your hands, our restroom is stocked with disinfecting soap and paper towels.

• We're maintaining a safe distance between ourselves and others at all times, so no hugs or handshakes.

• We're actively trying to sanitize and sterilize commonly touched surfaces.

• We're happy to arrange test rides away from the store.  If you're considering a bike purchase, one of us can meet you at an outdoor location and help set you up for a demo ride.

• VeloScience is here to provide the highest level of customer service possible.  If you have any specific needs or requests, we'll do our best to oblige.

We firmly believe that if everyone follows the right precautions, we can avert a lengthy and disastrous battle with this pandemic.  Please be considerate of others, first and foremost.  Take care to maintain your good health...which means GET OUTSIDE AND RIDE YOUR BIKE!

All the best,

Geoff Clark, VeloScience Bike Works
geoff@velosciencebikeworks.com